Klarna

TABLE OF CONTENTS

• What is Klarna? 
• How can I use Klarna? 
• When will my order be shipped?
• How do I return an item that I bought with Klarna?
• How can I find out more about Klarna?

What is Klarna? 

Klarna is a service that allows you to shop now and pay in 4 interest-free installments. 

How can I use Klarna? 

Simply add the items that you would like to purchase to your cart and choose Klarna as your payment method at checkout. First-time customers will need to create a Klarna account and returning customers will simply log in to make their purchase.

At any time, you can log into your Klarna account to see your payment schedule. Klarna will automatically take the money from your debit or credit card on your payment due dates.

When will my order be shipped?

Klarna orders are fulfilled as per our standard shipping time frame, after you complete your order online.

*For more information, visit the FAQ article "Shipping Restrictions" in the Shipping Information category.

How do I return an item that I bought with Klarna?

Klarna purchases follow our normal return process. To initiate a return within the 30-Day Satisfaction Guarantee, please visit https://palmbeachjewelry.happyreturns.com/. Klarna will be notified of your return and will process the appropriate refunds.

If you purchased a 12-Month Guarantee with your item and are filing a claim outside of the initial 30 day window, please use the Contact Form on our website to submit a request with our Customer Service Department. 

How can I find out more about Klarna?

For more information about Afterpay, please visit https://www.klarna.com/us/customer-service/